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What should I do about defective pixels on my thermal imaging device screen?

Quick answer
Non-functional pixels (up to 0.5% of total) are normal. Use the pixel repair option in the menu to fix them or refer to the manual for guidance.

A small number of non-functional pixels (up to 0.5% of the total pixel count) is considered normal and does not indicate a defect. However, you can attempt to repair defective pixels using the pixel repair feature in your device’s menu.

Here’s how to repair pixels:

  1. Access the pixel repair menu:
    Refer to your thermal imager’s user manual for detailed steps. View sample video instructions here.
  2. Use Picture-in-Picture (PiP) mode:
    • Activate the pixel repair option to open a PiP window with an auxiliary cross.
    • Use the navigation buttons to move the cross to the defective pixel’s coordinates.
  3. Fix the pixel:
    • The defective pixel will disappear when the auxiliary cross is correctly aligned.
    • Press the ON/OFF button and wait for the “OK” message to confirm the repair.

If the issue persists, consult the user manual or contact support for further assistance.

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