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Why doesn’t my Merger LRF work when looking through glass, such as in a car or at home? How can I solve this issue?

Thermal imagers, including the Merger LRF, cannot see through glass because glass does not allow infrared radiation in the 8–14 µm range (used in thermal technology) to pass through.

Solution:
To use your thermal imager effectively, avoid attempting to observe through glass. Instead, position the device in an open environment without glass barriers.

Learn more:
For additional details, visit the Thermal Vision FAQ.

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How does the Merger LRF XP35 differ from the Merger line (XT50, XP50, XL50, XQ35)?
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My image freezes from time to time. Is this a defect?
Why do I see a ghost image or residual artifacts from the previous image?
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Can I restore the previous firmware version on my device?
Why is image calibration necessary?
Does the rangefinder use a safe laser?
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What is the difference between the Accolade 2 LRF and the Accolade 2 LRF Pro?
Why does the display turn off when I move the device away from my face?
What should I do if my Merger LRF doesn’t turn on?
How do I register my Merger LRF?
How do I update the firmware version for my Merger LRF?
Why is image calibration necessary?
Does the rangefinder use a safe laser?
What is the Merger LRF housing made of?
What are the warranty conditions for the Merger LRF?
Will Merger binoculars receive a ballistics data calculator upgrade?
Can I connect the Merger binoculars directly to a laptop using the supplied USB cable to download video files?
My image is blurry or is out of focus.
My image freezes from time to time. Is this a defect?
Why is image calibration necessary?
Does the rangefinder use a safe laser?
What is the Merger LRF housing made of?
What type of battery does the Merger LRF use?
Why do I see a ghost image or residual artifacts from the previous image?
Why do I hear a clicking sound during calibration, and can I turn it off?
What should I do if there are flickering pixels or pixel clusters on the screen of my thermal imaging device?
Why is my Accolade 2 LRF not measuring distance correctly?
What should I do if the menu button on my binoculars doesn’t respond?
Can the Merger LRF XP50 be used with a tripod?
How do I switch color modes?
Can I restore the previous firmware version on my device?
My image freezes from time to time. Is this a defect?
Why do I see a ghost image or residual artifacts from the previous image?
Why do I hear a clicking sound during calibration, and can I turn it off?
What should I do if there are defective pixels or pixel clusters on the screen of my thermal imaging device?
Why is my image blurry or out of focus?
Why is my Accolade 2 LRF Pro not measuring distance correctly?
What are the differences between the Merger LRF XP50 and the Accolade 2 LRF Pro?
Why is my image blurry or out of focus?
Why does my image freeze from time to time? Is this a defect?
Why do I see a ghost image or residual artifacts from the previous image?
Why do I hear a clicking sound during calibration, and can I turn it off?
What should I do if there are defective pixels or pixel clusters on the screen of my thermal imaging device?
Why is my Merger LRF Pro not measuring distance correctly?
Why does the external battery fall out of my Merger LRF XP50 binoculars?
Why does the display turn off when I move the device away from my face?
What should I do if my Merger LRF doesn’t turn on?
How do I register my Merger LRF XP50?
Why doesn’t my Merger LRF XP50 work when looking through glass, such as in a car or at home? How can I solve this issue?
How do I update the firmware version for my Merger LRF XP50?
What are the warranty conditions for the Merger LRF?
What is the purpose of the User Mode in Pulsar thermal imaging devices?
Will Merger binoculars receive a ballistics data calculator upgrade?
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