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Why does my image freeze from time to time? Is it a defect?

No, this is not a defect. The image freezing is part of the calibration process, which ensures optimal image quality.

By default, the calibration mode is set to Automatic, meaning the device decides when calibration is necessary. You can switch to Manual mode in the Main Menu > Calibration Mode if you prefer to calibrate the riflescope yourself based on image quality.

When using Manual mode, always close the lens cover before calibrating. However, we recommend keeping the calibration mode set to Automatic for convenience and consistent performance.

For more details, refer to the user manual for your thermal device.

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