Upgrade Portal

Does upgrading my Telos device extend its overall warranty?

How do I send my Telos device for an upgrade?

How does the Telos Upgrade process work?

How long will it take to upgrade my Telos device?

Is it possible to downgrade my Telos model at any time?

Should I include the charger, battery, or other accessories when shipping my Telos device for an upgrade?

What happens to the parts replaced during my Telos upgrade?

What is the Telos Upgrade Program?

What parts of the Telos device can be upgraded?

What should I do if I have questions that aren’t covered here?

When will I receive the invoice for my Telos device upgrade?

Which Telos device models are eligible for an upgrade?

Who is eligible to participate in the Telos Upgrade Program?

Will my personal information be removed from the device during the upgrade?