Does upgrading my Telos device extend its overall warranty?
Quick answer
The device’s warranty remains unchanged, but upgraded parts come with a new three-year warranty, visible in your upgrade portal account.
Upgrading your Telos device does not extend the warranty for the entire device. However, you will receive a renewed three-year warranty for the upgraded parts. The warranty periods for both the device and the upgraded parts will be clearly displayed in your account under the upgrade portal documents.
Upgrade Portal Common Questions
What is the Telos Upgrade Program?
What parts of the Telos device can be upgraded?
Which Telos device models are eligible for an upgrade?
Is it possible to downgrade my Telos model at any time?
Who is eligible to participate in the Telos Upgrade Program?
When will I receive the invoice for my Telos device upgrade?
What happens to the parts replaced during my Telos upgrade?
Will my personal information be removed from the device during the upgrade?
How long will it take to upgrade my Telos device?
How do I send my Telos device for an upgrade?
Should I include the charger, battery, or other accessories when shipping my Telos device for an upgrade?
What should I do if I have questions that aren’t covered here?
How does the Telos Upgrade process work?
Still have a question?
Feel free to get in touch