What should I do if I have questions that aren’t covered here?
We’re here to help! If you have additional questions, please reach out to your dealer or distributor for assistance. Alternatively, you can send us an email to support@pulsar-vision.com. We’re happy to assist you with anything else you need!
Upgrade Portal Common Questions
What is the Telos Upgrade Program?
What parts of the Telos device can be upgraded?
Which Telos device models are eligible for an upgrade?
Is it possible to downgrade my Telos model at any time?
Who is eligible to participate in the Telos Upgrade Program?
Does upgrading my Telos device extend its overall warranty?
When will I receive the invoice for my Telos device upgrade?
What happens to the parts replaced during my Telos upgrade?
Will my personal information be removed from the device during the upgrade?
How long will it take to upgrade my Telos device?
How do I send my Telos device for an upgrade?
Should I include the charger, battery, or other accessories when shipping my Telos device for an upgrade?
How does the Telos Upgrade process work?
Still have a question?
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