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Warranty and repair

Can I repair my Pulsar Vision device myself? Can you provide technical drawings or electronic components?
Can I send my Pulsar Vision device directly to you for repairs?
Can I upgrade my old Pulsar Vision device to a newer model?
Can the external appearance of my Pulsar Vision device be restored?
Do I need to register my Pulsar Vision device to activate the warranty?
Do Pulsar Vision products come with an international warranty?
Does the warranty period get extended while my device is being repaired?
How can I find out the cost of a Pulsar Vision device repair?The repair cost for your Pulsar Vision device can only be determined after our team inspects the device to assess which parts need repair or replacement. For detailed information about repair costs, please contact your national distributor directly.
How can I verify that my Pulsar Vision product is authentic?
How do I send my Pulsar Vision device for repair?
How do I submit a return authorization request?
How long does a Pulsar Vision device repair take?
How long is repair service available for Pulsar Vision products?
I lost my warranty card or it wasn’t filled in by the seller. Do I still have a valid warranty?
Is the warranty on my Pulsar Vision device transferrable?
What are the shipping requirements for sending my Pulsar Vision device in for repair?
What are the warranty conditions for Pulsar Vision products?
Where can I buy spare parts for my Pulsar Vision device?
Will I be notified once my device repair is complete?
Still have a question?
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