How long is repair service available for Pulsar Vision products?
We offer repair services for our products for five years from the date of sale. If the sale date is unknown, the service period is calculated from the date of production.
Warranty and repair Common Questions
What are the warranty conditions for Pulsar Vision products?
Is the warranty on my Pulsar Vision device transferrable?
How can I verify that my Pulsar Vision product is authentic?
Do I need to register my Pulsar Vision device to activate the warranty?
I lost my warranty card or it wasn’t filled in by the seller. Do I still have a valid warranty?
Do Pulsar Vision products come with an international warranty?
Does the warranty period get extended while my device is being repaired?
How do I send my Pulsar Vision device for repair?
Can I send my Pulsar Vision device directly to you for repairs?
How do I submit a return authorization request?
How can I find out the cost of a Pulsar Vision device repair?The repair cost for your Pulsar Vision device can only be determined after our team inspects the device to assess which parts need repair or replacement. For detailed information about repair costs, please contact your national distributor directly.
How long does a Pulsar Vision device repair take?
Where can I buy spare parts for my Pulsar Vision device?
Can I repair my Pulsar Vision device myself? Can you provide technical drawings or electronic components?
What are the shipping requirements for sending my Pulsar Vision device in for repair?
Can the external appearance of my Pulsar Vision device be restored?
Will I be notified once my device repair is complete?
Can I upgrade my old Pulsar Vision device to a newer model?
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