Why won’t my Pulsar device connect to my phone?
Quick answer
Turn on WiFi on your Pulsar device, update the Stream Vision app, check the WiFi password, enable GPS on your phone, and repeat the connection procedure.
If your Pulsar device isn’t connecting to your phone, follow these steps:
- Activate WiFi on your Pulsar device:
- Ensure WiFi is turned on. A WiFi icon with a question mark should appear in the device’s status bar.
- Update the Stream Vision app:
- Make sure you’re using the latest version of the Stream Vision app. Download or update it from Google Play or the App Store.
- Verify the WiFi password:
- Ensure the password on your Pulsar device matches the one entered on your phone.
- The default password is 12345678 (if unchanged).
- To change the password, navigate to WiFi Settings on your Pulsar device. To reset it, go to General Settings > Default Settings.
- Enable Location (GPS):
- Make sure your phone’s location services (GPS) are enabled.
- Repeat the connection procedure:
- Restart both your Pulsar device and smartphone, then follow the connection steps again.
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Applications Common Questions
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